Sodexo

Covid-19 coronavirus

Updated Tuesday 24 March

Please check this website for the latest information as our telephone lines are very busy at this time.

In line with Government guidance we have taken the difficult decision to cancel all social visits with immediate effect. This is to protect the safety and wellbeing of our staff and residents, helping to minimise the spread of Covid-19.

The actions we are taking replicate those being implemented within the community - controlling the movement of people, providing access to exercise once per day, limiting the number of people moving around at any one time and only allowing essential workers to continue with their employment duties. This includes peer support workers who will be helping to support residents who may require additional support during this extended period of social distancing. Residents will still be able to attend essential medical appointments and transfers/court appearances will still be facilitated at this time.

Staying at home is now we can reduce the number of people needing hospital treatment, so we can help to protect the ability of the NHS to cope with this unprecedented situation and save more lives.

We understand that family contact is very important, so encourage families to keep in contact via letters, email through the ‘Email a prisoner’ service and by telephone. To help with calls we have increased the amount of credit available to residents for the PIN phones and we are enabling access to private funds to facilitate more calls.

We thank you for your support during this difficult time.